Post Title: Employability Coach

Salary: £20,500 per annum

Hours: Full time (37.5 hours) – job share and flexible working options are available

Contract: Minimum one year fixed-term contract with a view to extend subject to funding

Closing Date: Thursday 26th August, 12-midnight. Early application advised, this post will be closed as soon as we have received enough suitable applications.

Daisy Chain is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check.


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Job brief

The post holder will encourage, inspire and support the personal and professional development of autistic adults. They will support with the delivery of Daisy Chain’s internal employability offer, including a range of vocational courses, placements and 121 support. The post holder will support service users to progress along appropriate employability pathways and empower individuals to reach their full potential. If you are a flexible, caring, and passionate employability professional but you do not have experience of working with autistic people then we would still love to hear from you. A full induction and training package is available.

Key Tasks


  • To deliver a range of vocational courses, placements and 121 employability support for autistic adults at the Daisy Chain Superstore (including warehouse, admin, barista/coffee shop, employability skills, retail, and customer service, etc.).
  • To support autistic adults to develop their employability knowledge and skills and to progress towards and achieve their personal employability goals.
  • To provide person-centred support based on individual service users needs, skills, goals and wishes.
  • To support service users to achieve meaningful volunteering, training, and paid work opportunities.
  • To produce personalised support resources (e.g., timetables, visuals, etc.) as needed and apply appropriate reasonable adjustments to endure an inclusive and accessible service.
  • To track service user contact, progress, and outcomes in line with service recording and reporting procedures.
  • To liaise effectively with appropriate staff within the Daisy Chain Superstore to ensure the smooth delivery of services.
  • To support with the planning and development of new internal employability opportunities.
  • To support a case load of service users to progress along appropriate employability pathways, liaising with team members as necessary and supporting service users with transition, ‘next steps’ and service exit planning.
  • To maintain knowledge of local external organisations to support with ‘next steps’ planning and exit routes for service users through the coordination of training, volunteering and paid work opportunities.
  • Maintain an up-to-date knowledge of developments in autism and neurodevelopmental disorders, including effective strategies and resources.
  • Provide cover for staff within the team when necessary.
  • Initiate, develop and maintain positive relationships with autistic adults and their families.
  • To respond appropriately and carry out the correct procedures if service users make a disclosure that causes concern for their safety/wellbeing.
  • To comply with Daisy Chains Safeguarding Adults and Safeguarding Children Policies at all times. To support with the development and completion of risk assessments and materials required to ensure the continued safeguarding and wellbeing of service users.
  • To maintain an ‘empowerment’ focus when supporting service users.
  • To maintain appropriate boundaries at all times when working with service users.
  • To meet agreed performance targets.


  • Maintain accurate data for internal employability services for reporting to the Employability Manager and Head of Adult Services.
  • Undertake administrative tasks necessary, in line with Daisy Chain procedures, for the efficient and effective delivery of the key responsibilities in this role.

Additional responsibilities:

  • Comply with the Charities’ Health and Safety policy in all employment practices
  • Work in ways, which promote equality of opportunity, participation and responsibility
  • Maintain the integrity of the Daisy Chain brand in all internal and external communications
  • Maintain a proactive approach to your role and responsibilities along with a commitment to contribute and maintain the positive working ethos within the Charity
  • Ensure attendance at staff meetings.
  • Work in a way that contributes to the continuous improvement of the Charity’s services and embraces the organisations quality initiatives
  • Undertake any training and development deemed necessary for the pursuance of the post
  • Work in a way that contributes to the continuous improvement of the Charity’s services and embraces the organisations quality initiatives
  • Work in ways, which promote equality of opportunity, participation and responsibility
  • Any other duties from time to time, commensurate with the level of the post

This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.

Person Specification

No autism experience? No problem. If you are a passionate, empathetic and flexible employability professional who cares about empowering autistic people to move into work then we want to hear from you. The successful candidate will be provided with an in-depth training and induction package and plenty of support.

Successful candidates will have a strong work ethic, and share our Company values of Passionate, Inclusive, Empowering, Ambitious, Open and Innovative. If you have worked in a similar setting before all the better, but most importantly we are looking for people who share our Ethos of improving the lives of families affected by Autism. The below details what we are looking for in an ideal candidate if it is Essential = (E) Desirable = (D)


  • Experience of delivering effective employability-based support – E
  • Experience supporting vulnerable adults to meet their full potential – E
  • Experience of supporting people to achieve measurable employability outcomes (e.g., employment, volunteering, or training) – E
  • Experience of working with autistic adults – D
  • Experience of working flexibly and applying a range of bespoke support strategies to meet the needs of diverse individuals – E
  • Experience of tracking progress and creating bespoke action plans to assist individuals in moving towards personalized goals – E
  • Experience of dealing with safeguarding issues relating to adults – D
  • Experience of managing a case load of service users – E
  • Experience of delivering courses and workshops to small groups of adults – D


  • Minimum level 2 qualification in Information, Advice and Guidance, Education, Social Care or other relevant field) or equivalent experience. – E
  • Good general education – E
  • Safeguarding and prevent training -D

Knowledge and Skills:

  • A passionate, empathetic, and flexible individual who is able to communicate effectively and develop positive, empowering and respectful working relationships with adults from different backgrounds and with varying needs – E
  • An excellent understanding of the skills, expectations, procedures and requirements associated with successful recruitment and employability –  E
  • The ability to translate this into effective, accessible, and empowering workshops and support for adults with varying needs. – E
  • An understanding of the challenges faced by autistic adults and the way in which this can impact them being able to achieve and sustain meaningful employment – D
  • An awareness of strategies and reasonable adjustments that can be applied to varying work environments, tasks and activities to ensure successful engagement for autistic adults- D
  • Excellent organisational and time management – E
  • Excellent verbal and written communication skills – E
  • The ability to establish positive relationships with service users whilst also maintaining appropriate boundaries and social interactions – E&I
  • IT literate and able to use all appropriate software packages- E
  • Good administration skills – E
  • Ability to work well both independently and as part of a team- E
  • Ability to work flexibly to meet the needs of the service and service users -E
  • Passionate about empowering autistic adults to achieve their full potential-E
  • An ability to identify signs of concern in relation to safeguarding and respond appropriately – E


  • Understanding of and commitment to the aims, ethos and philosophy of Daisy Chain- E
  • Ability to travel to projects, events and meetings – E
  • Clean full driving licence with own transport – E
  • Ability to work within agreed and often tight timescales – E
  • Ability to work flexibly to meet the needs of the service – E

Company Benefits

Our staff do amazing jobs and as such we want to reward our staff that is why we offer

  • Enhanced holiday leave of 33 days annual leave (pro rata for part time employees) rising to 35 after 5 years’ service.
  • A bespoke induction plan specific to you and your role which starts as soon as a job offer is accepted.
  • Alongside your induction plan new members of staff have a 6 month induction programme and planned meetings with their line manager to ensure the employee is settling in and offer any support needed to fulfil their role.
  • Ongoing training and development.
  • Our Employee Assistance Programme offers a full range of confidential services designed to ensure you receive professional support that may affect work and home life.
  • Company Pension Scheme.
  • Staff discount.
  • Free on-site car parking and refreshments.
  • Social and charitable events.
  • Company sick Pay after successful completion of probationary period.
  • Savings Club
  • Give as you earn scheme for staff to make donation to a charity of their choice if they wish.
  • If your role requires membership of a professional Body we will pay your membership fees.

To be considered for the role click on the apply button above and submit your CV and details alongside a covering letter detailing with examples how you meet the person specification for the role. If you have any gaps within your employment history, please state the reasons for these gaps within your CV. If you have any questions or require further information, please contact us on 01642 531248.

We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when submitting your CV.

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