Hours - 37.5 hours per week  

Salary - £23,000-£26,000 per annum depending on experience.

The successful candidates will be required to apply for a Disclosure & Barring Service Enhanced Disclosure.

Closing date 25th June 2021 with interviews scheduled to take place on Monday 5th July 2021.

Job brief

We are looking for an energetic and imaginative communicator who will transform our Daisy Chain output by boldly, memorably, and effectively carrying the case for Children and Adults with Autism. We need someone who can both roll their sleeves up and work strategically. This role is for someone excited to be hands-on, 'leading through doing' with writing, designing, working with media contacts and who can equally plan, coach, ideate, advise and strategize. This vital role will report directly to our CEO and will work across Daisy Chain’s, Care, Fundraising and Social Enterprise Services. 

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The role spans the entire range of the Daisy Chain’s media, marketing & external communications:

  • Website & social media channels - ensuring compelling, attractive, imaginative content that excites our audiences and pushes them towards deeper engagement; 
  • Third-party media - working to see Daisy Chains work, issues and perspectives covered prominently and widely as possible;
  • Physical & e-publications - helping ensure the Charity presents itself as well as possible, especially to professional audiences, with excellent publications and assets (e.g. annual report, summary documents, programmes reports and newsletters);
  • Digital marketing - driving fundraising and event-recruitment through excellent digital activity;
  • Campaign design - working with fundraising and other senior colleagues to imagine, design and execute brilliant campaigns;
  • Advocacy - to work with our CEO to capture Daisy Chains key messages and perspectives and support their targeted and/or prominent amplification
  • Brand - brand guardian and lead; working to curate the strongest and most effective brand identity for our charity

What we are looking for:

Someone who is excited by the scope of this, along with the generic skills and willingness to lead across the full breadth and:

  • Clearly brings impressive skills in respect of the key aspects of the brief - of particular interest would be professionals with strong proven abilities to drive third-party media exposure and/or digital marketing;
  • Key personal qualities: imagination; creativity; ambition; commitment to cause; collaborative; professionalism; flexibility.

Main Duties

  • To develop and deliver the charity’s communications strategy to engage with service users, supporters, volunteers, stakeholders and new audiences
  • To develop and execute creative ideas to raise the charity’s profile among its key target audiences across all platforms
  • Responsible to plan, write, edit and proof-read engaging PR and communications materials (including press releases, news stories, case studies and updates)
  • To be responsible for liaising with the local media to ensure we continue to get positive news coverage and maximise our impact
  • To manage, maintain and review the charity’s website, social media accounts, newsletters and online profiles with engaging content 
  • Monitor and self-review our effectiveness of marketing, PR and publicity activities, thereby constantly improving the way in which we connect with our audiences 
  • Undertake the production of the charity’s digital and printed materials, providing in-house design for promotional materials and working with external suppliers where required
  • To develop the charity’s branding guidelines ensuring that style, branding, values and key messages are understood and implemented across the organisation in all materials, both internally and externally
  • Ensure media quota targets are met with regard to funders.
  • To commission and co-ordinate the production of promotional films and the use of video for promotion on all digital platforms
  • To develop and oversee the charity’s internal communications channels and processes, reviewing and revising where necessary
  • To co-ordinate media relations for the charity, liaising with senior managers as required
  • To lead on the management of our external communications calendar and co-ordinate the input of others in the team
  • Work with the CEO and senior leadership team to support pro-active/re-active media relations for the charity
  • To support the charity’s care services, ensuring maximum engagement and understanding of the charity’s work with beneficiaries and stakeholders
  • To develop and implement the marketing and communications strategy for our retail offering, ensuring the retail profile and the support for the charity is made clear whilst promoting the superstore to customers and potential new donors to increase footfall and income
  • Contribute to the charity’s fundraising objectives and strategy, particularly via social media channels, working closely with the CEO and fundraising team
  • Working with Senior Leadership team to develop and manage communication strategies for effective marketing campaigns including social media campaigns, supporter recruitment promotions, newsletter campaigns and event promotion campaigns
  • To lead and deliver engaging and exciting e-newsletters 
  • Promote the charity’s mission, vision and values across all areas of work
  • Work with relevant colleagues to ensure that data processes comply with data protection regulations (GDPR)
  • Produce regular reports on social media and website performance and campaigns for the CEO as required
  • To review the charity’s digital fundraising opportunities and help shape the narrative on increasing income
  • Implement charity policies and procedures, with specific regards to safeguarding and GDPR

This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.


Person Specification

Successful candidates will have a strong work ethic, and share our Company values of Passionate, Inclusive, Empowering, Ambitious, Open and Innovative. If you have worked in a similar setting before all the better, but most importantly we are looking for people who share our Ethos of improving the lives of families affected by Autism. The below details what we are looking for in an ideal candidate if it is Essential (E) Desirable (D) and how we will assess that skill, via your application (A) at Interview (I) or as part of a task during the interview process (T)  

  • Experience in PR, external media management and internal communications – E&A
  • Excellent written, communication and interpersonal skills – E,A&T
  • Established and proven marketing experience – E&A
  • High level of accuracy and strong attention to detail – E,A&T
  • Ability to create engaging and effective on-brand content appropriate for various audiences and channels – E,A&T
  • Proven ability to devise and implement successful marketing and communication strategies across all channels including web, print, social media and PR – E,A&I
  • Excellent understanding of digital marketing channels and analytics tools – E,A&I
  • Experience of designing and delivering social media campaigns with proven results – E,A&I
  • Excellent IT knowledge and skills (Microsoft Office, database systems, Mailchimp) – E,A,&T
  • High level of accuracy and strong attention to detail – E &T
  • Ability to create engaging and effective on-brand content appropriate for various audiences and channels – E,A,I&T
  • Proven ability to devise and implement successful marketing and communication strategies across all channels including web, print, social media and PR – E,A&I
  • Good knowledge of website platforms, creative software (Adobe Suite, in particular Photoshop and InDesign) and web monitoring systems (Google Analytics) – E,A&I
  • Proven track record of problem-solving and being innovative in finding solutions – E&I
  • Ability to organise schedules, activities and resources and prioritising workload effectively – E,A,I&T
  • Establish and maintain constructive working relationships with a wide range of people – E,A&I
  • Ability to work collaboratively across all departments within the charity – E&I
  • Excellent team player with the willingness to support the team as and when necessary – E,A&I
  • Flexible approach to work and ability to manage and meet competing deadlines – E,A&I
  • Confident in developing and enforcing branding decisions and guidelines – E,A&I
  • Flexibility in working hours to cover ad hoc evening and weekend activity as required – E&A
  • Understanding of and commitment to the aims, ethos and philosophy of Daisy Chain – E,&I
  • Full, clean driving licence and access to own transport – E&A
  • Line management experience – D&A
  • Awareness/knowledge of issues affecting people with autism – D,A&I
  • Experience of developing and managing a budget – D,A&I
  • Experience of working within children’s and young people’s services – D&A
  • Voluntary sector experience and working with volunteers – D&A
  • Knowledge of the PR and social media environment within education/children’s services – D&A


  • Educated to degree level, preferably in marketing or other equivalent subject – E&A
  • GCSE in Maths and English Language at grade C (grade 6) or above – E&A
  • Recognised PR and/or marketing qualification or equivalent experience – E&A


Company Benefits

Our staff do amazing jobs and as such we want to reward our staff that is why we offer:-

  • Enhanced holiday leave of 33 days annual leave (pro rata for part time employees) rising to 35 after 5 years’ service.
  • A bespoke induction plan specific to you and your role which starts as soon as a job offer is accepted.
  • Alongside your induction plan new members of staff have a 6 month induction programme and planned meetings with their line manager to ensure the employee is settling in and offer any support needed to fulfil their role.
  • Ongoing training and development. 
  • Our Employee Assistance Programme offers a full range of confidential services designed to ensure you receive professional support that may affect work and home life.
  • Company Pension Scheme.
  • Staff discount.
  • Free on-site car parking and refreshments.
  • Social and charitable events.
  • Company sick Pay after successful completion of probationary period.
  • Savings Club
  • Give as you earn scheme for staff to make donation to a charity of their choice if they wish.
  • If your role requires membership of a professional Body we will pay your membership fees. 

To be considered for the role click on the apply button above and submit your CV and details alongside a covering letter detailing with examples how you meet the person specification for the role. If you have any questions or require further information please contact us on 01642 531248.

We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when submitting your CV.