Freephone Number Launched
In addition to our online enquiry form, where you can request a call from a member of the care team to discuss your own needs and be signposted towards helpful resources and strategies, we now have a Freephone Number which you can use.
The service is open to young people, adults and families of those affected by neurodevelopmental disorders. Our aim is to provide support and services for those who display traits associated with autism spectrum disorder (ASD), sensory processing differences, and attention deficit hyperactivity disorder (ADHD). The service is for those pre, during and post diagnosis.
The team are supporting families with the following:
- responding to enquiries from parents, young people and adults and carrying out telephone appointments
- sourcing, sharing and sending resource packs to support parents with loneliness and isolation
- creating and sending bespoke resources and visuals
To contact the care team, please call 0800 031 5445 – the team are available at the following times:
Monday – 9am-9pm
Tuesday – 9am-9pm
Wednesday – 8am-7pm
Thursday – 8am-7pm
Friday – 8am-7pm
Alternatively, complete our enquiry form and a member of the team will be in touch with you.
Thursday 26th March – resources for families
We’ve put together some useful resources for families to access during these uncertain times, including social stories, support with mental health and useful information – you can access these resources here.
Don’t forget, you can also access our telephone support service, allowing you to speak to a member of our care team to discuss your own needs and be signposted towards helpful resources and strategies.
The team are supporting families with the following:
- responding to enquiries from parents, young people and adults and carrying out telephone appointments
- sourcing, sharing and sending resource packs to support parents with loneliness and isolation
- creating and sending bespoke resources and visuals
The service is open to young people, adults and families of those affected by neurodevelopmental disorders. Our aim is to provide support and services for those who display traits associated with autism spectrum disorder (ASD), sensory processing differences, and attention deficit hyperactivity disorder (ADHD). The service is for those pre, during and post diagnosis.
To access the service, simply complete our enquiry form and a member of the team will be in touch with you.
World Autism Awareness Week
You can help to raise awareness of autism and raise much needed funds for Daisy Chain by getting involved in our World Autism Awareness Week Campaign.
We’ve moved our campaign online, but there are still plenty of ways in which you can gather your friends and family online, support our campaign and raise awareness of autism, with your support even more vital to us now than it has ever been before!
For more information and details of how you can get involved, simply visit our website pages.
Thank you all for your continued support – stay safe.
Wednesday 25th March
Daisy Chain adapts services for contactless support during COVID-19 pandemic
Tuesday 24th March – Day Centre update
Following recent developments related to COVID-19, we have taken the difficult decision to cancel all services and close our Day Centre until further notice.
As such, we are introducing a telephone support service, allowing people to discuss their own needs and be signposted towards helpful resources and strategies to support them during these uncertain times. The service will be open to parents/carers of children as well as young people and adults affected by autism living in the local area.
To access this service, simply visit our website and complete our online enquiry form – https://www.
Once we have further information and guidance from the Government, we will contact you again to advise on our position.
If you have any queries, you can contact us by emailing info@
Thank you for your continued understanding and support, stay safe and we look forward to welcoming you back to the centre soon.
Monday 23rd March – Superstore update
In light of current events and to ensure the health, safety and wellbeing of our customers,staff and volunteers, we have made the difficult decision to close our Superstore and coffee shop to the public from 5pm today (Monday 23rd March).
Any confirmed deliveries of purchased items are still scheduled – if the situation changes, our dedicated team will be in touch to advise you.
We are busy developing an online service to allow our customers to continue to support us by purchase items online – stay tuned for more details in the coming weeks.
The impact this will have on us as a charity will be huge; the situation we find ourselves in will have a detrimental effect on our finances, with the charity set to lose a substantial amount of income in the long term. If you are in a position to support us by making a donation, you will be allowing us to continue to provide support services to local families affected by autism, not only during the current crisis but also long into the future.
To make a donation, simply visit our website – https://www.daisychainproject.co.uk/donate/donate-to-daisy-chain/
Thank you all for your understanding and your phenomenal support. We hope to be able to welcome you back in store in the near future.
Friday 20th March 2020 – Services update
Following recent developments related to COVID-19 and the Government’s closure of schools, colleges and nurseries, we have taken the difficult decision to cancel all services, activities and trips until further notice, except for placements through schools and colleges that fall within the categories stipulated by the Government, until advised otherwise.
Daisy Chain is committed to following Government advice and these measures have been taken to protect everyone involved with the charity.
We hope that you will understand our position during this time of great concern for us all; the safety, health and wellbeing of our service users, staff and volunteers is of paramount importance to us and the recommendations regarding social distancing and the Government’s closure of educational settings has resulted in us making this difficult decision.
We understand the impact that this will have on you as a family and we are committed to continue providing support to our service users as much as possible during these unprecedented and challenging times.
As such, we are introducing a telephone support service, allowing people to discuss their own needs and be signposted towards helpful resources and strategies to support them during these uncertain times. The service will be open to parents/carers of children as well as young people and adults affected by autism living in the local area.
To access this service, simply visit our website and complete our online enquiry form – https://www.daisychainproject.co.uk/telephone-support-service-covid-19
Once we have further information and guidance from the Government, we will contact you again to advise on our position.
If you have any queries, you can contact our Care Team by calling 01642 531248 or emailing info@daisychainproject.co.uk
Thank you for your continued understanding and support, and very best wishes.
Thursday 19th March 2020 – Activity Days & World Autism Day
Following recent developments related to coronavirus (COVID-19) and the Government’s recommendations on public action, we have taken the difficult decision to cancel all Saturday Activity Days until further notice.
Here at Daisy Chain, we are committed to following Government advice and have put these measures in place to protect everyone involved with the charity.
At this time of great concern for us all, the safety, health and wellbeing of our families, staff and volunteers is of paramount importance to us.
With that in mind and the advice from Government with regards to social distancing, we hope that you will understand our position in making this difficult decision.
Once we have further information and guidance from the Government, we will contact you again to advise on our position.
Unfortunately this also includes our World Autism Day which was due to take place on Saturday 4th April. We will be looking to rearrange this popular event at a later date.
If you have any queries, you can contact our Care Team by calling 01642 531248 or emailing info@daisychainproject.co.uk
Thank you for your understanding and support, and very best wishes.
Wednesday 18th March 2020 – Daisy Chain Charity Superstore update
We have made the difficult decision that as from Saturday 21st March, we will not be accepting any donations at our Superstore until further notice. We have taken this decision to safeguard our customers, staff and volunteers against the spread of COVID-19.
As it stands, the Superstore remains open for our dedicated customers to continue to shop with us and visit our coffee shop, all whilst raising increasingly vital funds for Daisy Chain and local families affected by autism.
We’d like to thank you all for your amazing on-going support during these tremendously difficult times and look forward to welcoming you all in store.
Monday 16th March 2020 – Day Centre update
We are taking precautions within Daisy Chain to ensure everyone’s health is a priority whilst using our facilities during the current situation with coronavirus (COVID-19).
From Monday 16th March, we have made the conscious decision to decommission our soft play area until further notice. Whilst our facilities are cleaned thoroughly and regularly on an on-going basis, we have taken this decision to safeguard our service users against the spread of COVID-19.
Going forward, during toddler group, creche, activity days and social clubs, the soft play area will be closed. Other activities within these sessions will still be available as we continue to provide support and services to our families.
We hope that you understand why this decision has been made, however if you do have any queries or concerns, please contact us on 01642 531248.
Friday 13th March 2020 – Statement
Daisy Chain is closely monitoring the situation in relation to coronavirus (COVID-19) and regularly reviewing the advice from Public Health England.
In the event of any positive testing for coronavirus, we will work closely with Public Health England to ensure that families, staff and young people receive prompt advice and support.
There is currently no information to suggest there is any increased health risk to any young person or staff and as such Daisy Chain will continue to operate as normal. Should this change, we will notify you immediately.
If you or your child feel unwell, please follow current advice by ringing 111 and follow the procedures. In these circumstances, if you or your child is unwell, do not attend Daisy Chain site but please contact our team to advise them.
If you have recently travelled to one of the areas deemed high risk by Her Majesty’s Government, please follow the advice and self-isolate.
The health and well-being of everyone is our prime concern and Daisy Chain will continue to be diligent and follow appropriate advice to ensure this matter is dealt with appropriately.
If you require any further information, please call the office on 01642 531248 or email us at info@daisychainproject.co.uk
Thank you for your continued support.