Out of Office resources

24-hour National Emergency Crisis Numbers

If you or your child/family member are in immediate danger of hurting yourself or someone else, call 999.

Contact the NHS for help by calling 111 for your local mental health crisis support number.

NSPCC: 0808 800 5000

Local Numbers

Emergency Duty Team (outside of office hours) for Redcar, Middlesbrough, Stockton, Hartlepool and Darlington areas.

The Emergency Duty Team provides an out-of-hours response to emergency situations involving child protection, child care, mental health and other adult care service matters.

Telephone: 01642 524552 (For outside office hours)

The Children’s Hub provides information, advice and guidance on services and support for children, young people and families. Contact your local hub if you are worried about a child or young person, or feel they are at risk of being abused, neglected or harmed:

Hartlepool and Stockton-on-Tees – 01642 130080

Redcar & Cleveland – 01642 130700

Middlesbrough – 01642 726004

Darlington – 01325 406222

If you’re worried that an adult may be harmed or neglected contact your local adult safeguarding board.

Hartlepool – 01429 523390

Stockton-on-Tees – 01642 527764

Redcar & Cleveland – 01642 711500

Middlesbrough – 01642 065070

Darlington – 01325 406111


Daisy Chain resources

Services brochure 21/22 – click here to download.



Online Safety

CEOP is a command of the National Crime Agency and is dedicated to tackling the sexual abuse and exploitation of children and young people. CEOP helps children and young people under the age of 18 who have been forced or manipulated into taking part, or are being pressured to take part, in sexual activity of any kind. This can be both online and offline. The CEOP Safety Centre offers information and advice for children and young people, parents and carers and professionals. You can visit the CEOP Safety Centre and make a report directly to CEOP by clicking the Click CEOP button.

Online bullying or other online concerns should not be reported to CEOP and children and young people should be directed to speak to an adult they trust, and/or referred to Childline, if they would like to speak to someone about how they are feeling.

Think U Know

  • Home activity packs – available to download for various age groups to learn about online safety at home
  • Practical tips – steps to take to keep your child safe online

Net Aware

  • Tips and Advice – including how to set content filters and how to talk to your child about online safety

Internet and Gaming Safety


Safety Centre – how to report online sexual abuse


You can get an Arriva Assistance card, which is also accepted by other providers, that allows you to be exempt from wearing a face covering. You just show the card rather than explaining: Arriva Assistance cards

The National Autistic Society website: Coronavirus going out and shielding

The government guidelines: Staying safe outside your home

Stockton-on-Tees Borough Council 

Coronavirus tips for families

Coronavirus tips for schools

Catalyst COVID Community Support Team
Help will range from; shopping; providing essential food supplies; collecting prescriptions; walking or taking care of pets; listening on the phone and giving emotional support; signposting and other practical help.

Darlington Community Support HUB

Hidden Disability Card & Lanyard


A card which indicates that you are out shopping/exercising.

PE with Joe Wicks
Every morning at 9am

Hobbycraft crafting challenges and project inspiration
On Facebook, Instagram & Twitter
Every day at 11am

David Walliams free audio story from the World’s Worst Children 2

Learn basic sign language
Monday-Friday a video will be posted at 1pm

Emergency Food Banks

Food Bank Directory

Being at Home

Cooking Activity Pack

Activities Pack

Resources for Home Education

Daily challenge sheet

Red, amber and green activity choices

Twinkl Amazing Things Can Happen – autism resource pack

White Rose Maths home learning

Carol Vorderman’s The Maths Factor

Useful Apps

Clear Fear
Support to overcome anxiety

Calm Harm
Support to help to resist or manage the urge to self-harm

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